Privacy Policy

Prosthetic Orthotic Associates of Texas

Last Updated: January 27, 2025

Introduction

Prosthetic Orthotic Associates of Texas ("we," "our," or "us") is committed to protecting the privacy and security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you provide it to us through our forms and services.

Information We Collect

We collect information that you voluntarily provide to us, including but not limited to:

• Personal identification information (name, date of birth, contact information)
• Medical history and condition information
• Insurance and payment information
• Treatment and care preferences
• Emergency contact information
• Demographic information

How We Use Your Information

We use the collected information primarily to:

• Provide and improve our prosthetic and orthotic services
• Communicate with you about your care
• Process insurance claims and payments
• Maintain accurate medical records
• Improve our patient care services
• Comply with legal and regulatory requirements
• Contact you regarding appointments and follow-up care

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Physical security of facilities
• Electronic security measures
• Staff training on privacy and security procedures
• Restricted access to patient information
• Regular security assessments and updates

Data Sharing and Disclosure

We may share your information with:

• Healthcare providers directly involved in your care
• Insurance companies for billing purposes
• Government agencies as required by law
• Business associates who help us operate (under strict confidentiality agreements)
• We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing or commercial purposes.

HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and maintain the privacy and security of your protected health information as required by law. You have certain rights regarding your health information, including the right to:

• Access your health information
• Request corrections to your health information
• Receive an accounting of disclosures of your health information
• Request restrictions on certain uses and disclosures
• Request confidential communications
• Receive notifications of privacy breaches

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Meet legitimate business needs

Your Rights

You have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt-out of certain data sharing
• File a complaint about our privacy practices

Third-Party Content and External Links

Prosthetic Orthotic Associates of Texas may post links to external sites or use content served from external third parties on this website. These links and third-party content are posted as a convenience to our website visitors. These external sites are not controlled or monitored by Prosthetic Orthotic Associates of Texas and are not subject to Prosthetic Orthotic Associates of Texas privacy policies and procedures. Prosthetic Orthotic Associates of Texas is not responsible for the content or for the privacy policies and procedures of any external entity linked to this website.

Notice About Certain Information Laws and Practices

All information collected from this website may be subject to disclosure pursuant to the Texas Public Information Act. With few exceptions, you are entitled to request the information Prosthetic Orthotic Associates of Texas collects about you. Under Sections 552.021 and 552.023 of the Texas Government Code, you are entitled to receive and review the information. Under Section 559.004 of the Texas Government Code, you are entitled to have Prosthetic Orthotic Associates of Texas correct information about you that is held by us and that is incorrect.

The information that Prosthetic Orthotic Associates of Texas collects will be retained and maintained as required by Texas records retention laws (Section 441.180, et. seq. of the Texas Government Code) and rules. Different types of information may be kept for different periods of time.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Prosthetic Orthotic Associates of Texas
• 1028 E Idel St, Tyler, TX 75701
• 903-592-6574

Acknowledgment

By providing your information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.